On your first visit to the museum after purchasing your membership, you may either a) scan your digital member card upon arrival, or b) ask one of our welcome desk associates to look up your membership by name.

PLEASE NOTE: We ask that member groups present valid ID at the time of check-in.

Almost certainly not! Our digital member cards are distributed by our third-party provider, Cuseum, at about 9:00 am every Friday. If you purchase your membership at 10:00 am on a Friday, that means it may take up to a week for your digital member card to arrive. But worry not! As stated above, our welcome desk associates will be able to look up your membership when you present ID at check in.

While we can look your membership up by name, scanning a digital card does make life quite a lot easier for our welcome desk associates. That being said, there are only a few situations where a digital member card is absolutely necessary:

Cuseum, our third-party provider, only generates one digital card per membership. A single digital card may be downloaded on multiple devices. In order to distribute cards to other designated adults on your membership, simply forward the email you receive from Cuseum to them.
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PLEASE NOTE: Digital cards from Cuseum should list all adults included on the membership. If any names are missing or incorrect on your digital card, please reach out to our membership team at membership@steppingstonesmuseum.org.

We have you covered. We understand that not everyone will have a smartphone and that is okay! Contact us directly and we will send physical cards in the mail. Please allow up to 4 weeks for delivery.

ACM provides Stepping Stones Members with 50% off admission at ALL participating locations nationwide. ASTC provides free admission to a worldwide network or museums, with one stipulation: museums must be OVER 90 MILES from both the source institution (Stepping Stones) AND your home address in order to receive free admission. For instance, while a Stepping Stones member living in Norwalk could redeem free admission to participating ASTC museums in Rhode Island or Eastern Massachusetts, participating museums in New York City would not be eligible.

A museum reciprocal network allows members of certain museums to visit other participating institutions at a free or reduced cost of admission. Stepping Stones participates in two reciprocal neworks: the Association of Children’s Museums (ACM) and the Association of Science and Technology Centers (ASTC). In order to redeem reciprocal benefits, simply present your Stepping Stones digital member card and a valid ID when visiting a participating museum.

While there are over 400 children’s museums and science centers you can visit worldwide at a free or discounted rate, no zoos or aquariums are currently a part of either ACM or ASTC reciprocal networks.

Yes! If you are a member of an ACM institution, you may redeem 50% off the cost of admission for up to six (6) individuals. If you are a member of an ASTC institution and Stepping Stones is outside a 90-mile radius of both that museum and your home address, you may redeem free admission to Stepping Stones for up to six (6) individuals.

No, Stepping Stones no longer supports auto-renewal of memberships. Members will receive a reminder email within one month of their scheduled expiration date with information on renewal.
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PLEASE NOTE: Stepping Stones does not maintain any records of payment cards used for previous membership transactions. Please have a payment card ready at the time of your renewal.